Privacy Policy

Privacy Policy

In order to fulfil our contractual obligations to you (our guests or potential guests) we have to collect and keep secure certain information that identifies you, known as Personally Identifiable Information (PII).

Who are we, what we do

We are Mark and Astrid Beston. We manage High Forest Cottages which provides holiday rental accommodation in Redlynch, at Lower Windyeats Cottage, Forest Road, Redlynch, SP5 2PU. We are the data controller.

What we collect

Personal information supplied by you by email, website or through our booking system, which currently is Smooby (Smoobu has it’s own privacy policy found at https://www.smoobu.com/en/privacy-policy/). This information may include name, address, email address. We do not collect any information which is financially sensitive. Card payments are taken through Stripe and Paypal who have their own privacy policies.

Why we collect it and how it is stored?

We collect the information for our booking contract with yourselves in order to answer any enquiry or communication from yourself. We send occasional emails to inform you of our offers and updates. This is defined under GDPR under legitimate interest. You may inform us at any time to remove you from our subscription list.

Data is stored on a spreadsheet on a password protected system. Emails are stored on a password protected system and on the secure server of the host for our domain and email server. We are required to keep records for 6 years for accounting and tax purposes. Any other data is kept for 12 months.